Pending commissions are those that cannot be automatically linked to a policy and are listed in the Comp Status column as PENDING. Usually, a commission cannot match to a policy because policy data is missing or incorect, or the policy does not exist.
Search for an Existing Policy
Go to the Main Menu.
Click Commissions.
Click a Statement Date.
Select PENDING from the Comp Status filter.
Click on a PENDING commission.
Search for a policy.
Click PREVIEW for any possible match.
Select or deselect any fields that are included in the Auto-Update section. Any field selected in the Auto-Update section will be updated with information from the commission statement.
Click MATCH to confirm your selection.
Add a New Policy
Go to the Main Menu.
Click Commissions.
Click a Statement Date.
Select PENDING from the Comp Status filter.
Click on a PENDING commission.
Click ADD POLICY.
Complete the required fields for adding a new policy to a client.
Click SAVE.
The new policy will appear on the PREVIEW page.
Click MATCH to link the new policy to the commission.